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Changing your account e-mail address?

 
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Zombie Austin
OSHI-! [zMOD]


Joined: 04 Feb 2005
Location: H E Double Hockey Sticks

PostPosted: Sat Jan 03, 2009 1:30 pm    Post subject: Changing your account e-mail address? Reply with quote

Send an Admin a PM or an e-mail rather than doing it manually!

The system that sends us e-mails when you try to change your address doesn't work. If you change your e-mail and don't contact us first, we will have no idea that your account is disabled and that we need to reactivate it.
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theZombieAbides
Undead!


Joined: 15 Oct 2007
Location: On the Outer Rim of the Milky Way Galaxy

PostPosted: Sat Jan 03, 2009 2:49 pm    Post subject: Reply with quote

I, for one, can attest to this. I was locked out of my account for about 3 weeks due to this. Hopefully you guys can fix this on the new site.

Oh, and thanks Austin for finally re-activating my account. (Your response was very timely.)
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Zombie Austin
OSHI-! [zMOD]


Joined: 04 Feb 2005
Location: H E Double Hockey Sticks

PostPosted: Sat Jan 03, 2009 3:07 pm    Post subject: Reply with quote

We've only recently discovered that the system doesn't work in that regard. It's because Administrators activate accounts rather than members (to prevent spamming) and so when a reactivation e-mail comes through, it doesn't differentiate between new members and old ones.

To top it off, the e-mails they send us only include a link that says 'Activate'. Since we don't blindly activate, we usually disregard the e-mails, leading to the problems mentioned here.

Really, the bottom line is that you should totally e-mail us if you end up disabled and we'll try to take care of it same day.
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Dalek Zombie
Destroyed!


Joined: 02 Jul 2008
Location: UK

PostPosted: Mon Jan 05, 2009 1:00 pm    Post subject: Reply with quote

I think now is the time to thank all the brilliant staff who devote so much of their time to make sure we can all have fun here! Thanks guys!
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ZombieSolo
... eats you all. [zMOD]


Joined: 05 Feb 2005

PostPosted: Mon Jan 05, 2009 1:23 pm    Post subject: Reply with quote

Everyone but me right? Wink
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Dalek Zombie
Destroyed!


Joined: 02 Jul 2008
Location: UK

PostPosted: Mon Jan 05, 2009 1:40 pm    Post subject: Reply with quote

Yes, you................no, I like you too, Don.
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Big Z
Undead!


Joined: 03 Feb 2005
Location: I AM THE HORDEZ

PostPosted: Mon Jan 05, 2009 2:19 pm    Post subject: Reply with quote

"Like" as in you think he's a pretty cool guy? Or "like" as in you want to make out with him under the bleachers?
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Dalek Zombie
Destroyed!


Joined: 02 Jul 2008
Location: UK

PostPosted: Mon Jan 05, 2009 2:36 pm    Post subject: Reply with quote

Let me just look up "bleachers".....
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Last edited by Dalek Zombie on Tue Jan 06, 2009 12:37 pm; edited 1 time in total
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zombieprongs
Undead!


Joined: 22 Apr 2005

PostPosted: Mon Jan 05, 2009 5:15 pm    Post subject: Reply with quote

I'll assume this is what kept me locked out of the forums on this account for about six months a while back... Wink
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Chief
Frak yeah! [ADMIN]


Joined: 05 Feb 2005
Location: Drinking a bloodshake

PostPosted: Tue Jan 06, 2009 1:26 pm    Post subject: Reply with quote

We know the system is broken, and that it's annoying, and frustrating. We're spending all our free time trying to fix it. Trust me. Wink
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