FBTBForums.net

Zombie Austin

Send an Admin a PM or an e-mail rather than doing it manually!

The system that sends us e-mails when you try to change your address doesn't work. If you change your e-mail and don't contact us first, we will have no idea that your account is disabled and that we need to reactivate it.
_________________
THIS IS NOT A DRILL. I REPEAT, THIS IS NOT A DRILL. EVACUATE IMMEDIATELY.

theZombieAbides · Posted: Sat Jan 03, 2009 2:49 pm Post subject:

I, for one, can attest to this. I was locked out of my account for about 3 weeks due to this. Hopefully you guys can fix this on the new site.

Oh, and thanks Austin for finally re-activating my account. (Your response was very timely.)
_________________
With common principles to the next level - Brrraaaaaaaaaiiiiiiiiinnnnnnnss........

Zombie Austin · Posted: Sat Jan 03, 2009 3:07 pm Post subject:

We've only recently discovered that the system doesn't work in that regard. It's because Administrators activate accounts rather than members (to prevent spamming) and so when a reactivation e-mail comes through, it doesn't differentiate between new members and old ones.

To top it off, the e-mails they send us only include a link that says 'Activate'. Since we don't blindly activate, we usually disregard the e-mails, leading to the problems mentioned here.

Really, the bottom line is that you should totally e-mail us if you end up disabled and we'll try to take care of it same day.
_________________
THIS IS NOT A DRILL. I REPEAT, THIS IS NOT A DRILL. EVACUATE IMMEDIATELY.

Dalek Zombie · Destroyed! Joined: 02 Jul 2008 Location: UK

I think now is the time to thank all the brilliant staff who devote so much of their time to make sure we can all have fun here! Thanks guys!
_________________
My site which can only be described as terrible. I also haz Flickr and BrickShelf.

ZombieSolo · ... eats you all. [zMOD] Joined: 05 Feb 2005

Everyone but me right? Wink

Dalek Zombie · Destroyed! Joined: 02 Jul 2008 Location: UK

Yes, you................no, I like you too, Don.
_________________
My site which can only be described as terrible. I also haz Flickr and BrickShelf.

Big Z · Undead! Joined: 03 Feb 2005 Location: I AM THE HORDEZ

"Like" as in you think he's a pretty cool guy? Or "like" as in you want to make out with him under the bleachers?
_________________

Flickr <•> Big C's Blog

Dalek Zombie · Destroyed! Joined: 02 Jul 2008 Location: UK

Let me just look up "bleachers".....
_________________
My site which can only be described as terrible. I also haz Flickr and BrickShelf.

zombieprongs · Undead! Joined: 22 Apr 2005

I'll assume this is what kept me locked out of the forums on this account for about six months a while back... Wink

_________________
Neeeoowwwwwww

Chief · Posted: Tue Jan 06, 2009 1:26 pm Post subject:

We know the system is broken, and that it's annoying, and frustrating. We're spending all our free time trying to fix it. Trust me. Wink

_________________
[b:47f5051a03][color=red:47f5051a03]BULLETIN ISSUED SATURDAY 01.31.2009 11:59:59PM PST. ATTENTION ALL CITIZENS: PLEASE READ THIS[/color:47f5051a03][/b:47f5051a03]